Consumer Expert Review

PRIVACY POLICY


INTRODUCTION
consumerexpertreview.com respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information that may be collected by www.consumerexpertreview.com (the “Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.  It does not apply to information collected by us offline or through any other means, including on any other website operated by us or any third-party or   by any third-party that may link to or be accessible from or on the Site.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Site.

By accessing or using the Site, you agree to the terms of this privacy policy. This policy may change from time to time as described below. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). However, personal information does not include:

  • Publicly available information from government records;
  • Deidentified or aggregated consumer information;
  • Information excluded from the scope of the California Consumer Privacy Act of 2018 (“CCPA”), like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

In particular, we have collected the following categories of personal information from our customers within the last twelve (12) months:

Category

Common Examples

Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data.

Physical location or movements.

 

We collect this information:

  • Automatically as you navigate through the Site which information may include usage details, IP addresses, and other information collected through cookies, web beacons, and other tracking technologies described in the Section titled “Information We Collect Through Automatic Data Collection Technologies” below;
  • When you participate in any interactive features of the Website;
  • When you sign up for e-mails or other marketing methods;
  • When you enter a contest or sweepstakes, or respond to a survey;
  • When you provide us with comments, suggestions, or other input; and
  • Directly from you when you otherwise provide it to us.

Information We Collect Through Automatic Data Collection Technologies 
As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the website, such as traffic data, location data, logs, and other communication data and the resources that you access and use; and
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (e.g., behavioral tracking).
The information we collect automatically is only statistical data. It helps us to improve the Site and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences;
  • Speed up your searches; and
  • Recognize you when you return to or otherwise use our Site.

Information You Provide to Us 
If you contact us on or through the Site, the information we collect may include personal information such as name, e-mail address, telephone number, and any other information you provide to us, including records and copies of your correspondence.


HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information, to:

  • Fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about a product on the Site, we will use that personal information to respond to your inquiry;
  • Fulfill and manage requests for information;
  • Provide, support, personalize, and develop the Site, and the services that we provide thereby;
  • Send marketing communications and other information regarding products, services and promotions;
  • Provide you with targeted advertisements based on your apparent interests;
  • Improve the effectiveness of the Site, and our marketing efforts;
  • Conduct research and analysis, including focus groups and surveys;
  • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
  • For any other purpose with your consent.

DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about you and our other visitors to our Site, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide, as described in this privacy policy:

  • To our affiliates;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which the Site, including personal information held by us used in or relating to the Site, is among the assets transferred;
  • With certain business partners to provide requested services that we do not provide directly;
  • To fulfill the purpose for which you provide it; and
  • With your consent.

In addition, we may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our terms of use agreement; and
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

OUR USE OF TRACKING TECHNOLOGIES
The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to any website used as part of the Site.
  • Flash Cookies. Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see “Your Privacy Rights” below.
  • Web Beacons. Pages of the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • When you use the Site, we may place one or more cookies in your browser. These are required to enable to hold session information as you navigate from page to page within the Site. In addition, we use cookies through the Site to understand visitor and user preferences, improve their experience, and track and analyze usage, navigational, and other statistical information.
  • Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Site.

OUR RETENTION OF YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


OUR PROTECTION OF YOUR INFORMATION
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although, while we will attempt to protect your personal information, transmission of personal information to and from the Site is at your own risk. You should only access the Site within a secure environment.


CHILDREN
Parents should always supervise their children while online. The Site is not designed nor intended to collect personal information from children under the age of thirteen (13). So that we may comply with the Children’s Online Privacy Protection Act, we ask that children under the age of thirteen (13) not provide any personal information through the Site. If a child under the age of thirteen has provided us with personal information, we ask that a parent or guardian contact us at the email address in the Contact Us portion of this policy.


DO NOT TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do­Not­Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
If you use Google you can opt-out of Google Marketing Platform's use of cookies by visiting the Google Marketing Platform opt-out page or the Network Advertising Initiative opt-out page.


NOTICES FOR CALIFORNIA RESIDENTS
This section applies to applies to all visitors, users, and others who reside in the State of California and is adopted to comply with laws governing residents of the State of California, including the CCPA. This Section does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes the rights of California residents and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will disclose to you:
•        The categories of personal information we collected about you;
•        The categories of sources for the personal information we collected about you;
•        Our business or commercial purpose for collecting or selling that personal information;
•        The categories of third parties with whom we share that personal information;
•        The specific pieces of personal information we collected about you (also called a data portability request);
•        If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
o       sales, identifying the personal information categories that each category of recipient purchased; and
o       disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
  • Debug our Website or to identify and repair errors that impair its existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us an email at the address provided below.


Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent please e-mail us at the email address provided below and provide your name and phone number as well as the authorized agents’ name and contact information (phone number or email address) and let us know what the scope of the authorized agents’ rights are to act on your behalf. If your authorized agent requests sensitive information about you then we may ask you to provide us with a sworn declaration to further verify your identity.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:


•     Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include your full name, email address, phone number and zip code.
•     Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.


Making a verifiable consumer request does not require you to create an account with us.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format
We attempt to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more than ninety (90) days, we will inform you of the reason and extension period in writing.


We will deliver our written response by mail or electronically, at your option.


Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.


We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unreasonable. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out Rights
If you are sixteen (16) years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than sixteen (16) years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between thirteen (13) and sixteen (16) years of age, or the parent or guardian of a consumer less than thirteen (13) years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.


To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by sending an email to the email address included below with the title “Do Not Sell My Personal Information”.


Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by emailing us.


You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
•     Deny you goods or services.
•     Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
•     Provide you a different level or quality of goods or services.
•     Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

“Shine the Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.


UPDATES TO THIS POLICY
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date shown at the bottom of this policy and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


CONTACT INFORMATION
If you have questions regarding this privacy policy or wish to obtain additional information, please send an e-mail to our Data Protection Officer at info@consumerexpertreview.com.

Last updated: June 3, 2022